Also read:74% of AI leaders lack the basics to scale AI to core processes in finance
Collaboration and security as distinguishing factors
The scores reflect two different strengths. In Application Services, customers appreciate the close collaboration: ilionx works with the client on shared goals and is actively involved in internal developments. In Cloud & Infrastructure Services, the emphasis is on technical reliability and security, supported by its own Security Operations Center that operates 24/7.
'We are proud of this result, customers who actively involve us in their organization and see us as part of their team. It confirms our focus on long-term partnerships and genuine commitment to the success of our clients. It also means a nice recognition and compliment to our people. Growing together with our clients and bringing simplicity to a complex world, that is what ilionx stands for,' says Bas de Reus, CEO of ilionx.
Also read: EPAM joins the Microsoft Intelligent Security Association
Organizations seek guidance in AI implementation
In addition to mapping the quality of IT service providers, the research also highlights several trends. One of the key conclusions is that the business impact of AI and genAI is lagging behind. ilionx has been signaling this development for some time and therefore helps organizations with the Expedition AI approach. Here, ilionx guides organizations step by step from goal setting to the safe implementation of AI.
Also read: Future-proof security: from hype to hard necessity
