Developed in close collaboration with CrowdStrike Falcon® Complete Next-Gen MDR — the gold standard in managed detection and response — Charlotte AI has been trained on millions of real-world triage decisions. It combines the power of AI with the precision of human expertise to deliver expert-level SOC triage at machine speed. This agentic AI innovation makes optimal use of CrowdStrike's unique cybersecurity data and the power of the Falcon platform. This creates a continuously improving feedback loop that sharpens security outcomes further.
Malicious actors are using AI to execute attacks faster than ever. As a result, security teams are overwhelmed by a flood of alerts. With breakout times now occurring within minutes, there is no time to waste filtering out false positives. Charlotte AI Detection Triage takes this burden away. It autonomously analyzes, prioritizes, and summarizes detections with high accuracy. This allows real threats to be immediately distinguished from false alerts, enabling analysts to focus on what truly matters. Unlike general AI models, Charlotte AI is built on CrowdStrike's exclusive dataset consisting of years of carefully curated Falcon Complete triage decisions. This results in extremely accurate detections based on real attack techniques.
Charlotte AI Detection Triage operates with built-in safety measures and within a bounded autonomy model. This ensures that security teams maintain full control over AI-driven decisions. Teams determine when and how AI-driven and automated actions take place – from triage to final response.
Transform SOC operations with AI-driven precision.
Charlotte AI Detection Triage gives SOC teams a massive boost in speed, accuracy, and control. It frees analysts from repetitive tasks, increases operational efficiency, and delivers reliable, AI-driven security. Charlotte AI Detection Triage revolutionizes SOC operations by:
- Less manual work and lower workload for analysts: Charlotte AI assesses detections completely autonomously and with over 98% accuracy. It filters out false positives and closes low-risk alerts, saving SOC teams over 40 hours of repetitive work each week. By quickly signaling the most critical threats, analysts can focus on what truly matters.
- Faster incident response and more efficient SOC operations: Charlotte AI seamlessly integrates with CrowdStrike Falcon® Fusion, automating detection triage and response workflows. This shortens the average response time (MTTR) and ensures that analysts can focus on reliable detections.
- Responsible AI application with built-in oversight: Charlotte AI operates within customer-defined bounded autonomy and adheres to clear guidelines, ensuring that security teams maintain full control over AI-driven decisions. Organizations determine when and how automated actions take place, keeping AI automation reliable, transparent, and under human oversight.
"Charlotte AI Detection Triage is the next big step in agentic AI innovation. It combines the power of AI with the precision of human expertise to shape the SOC of the future," says Elia Zaitsev, Chief Technology Officer at CrowdStrike. "As attacks become increasingly sophisticated and faster, security teams need AI-driven solutions that deliver measurable operational impact. Charlotte AI enables defenders to act faster and more accurately while SOC teams maintain full control. This is the future of AI in cybersecurity – one that accelerates response, increases productivity, and helps organizations stay ahead of ever-changing threats."
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